FAQ's

Logging In

• User Invitation Expired
• Invalid Password Reset Token
• Credentials Not Recognized

Dashboard

• Graphs Display 'Data Unavailable'

Filters

• Data Does Not Change When Adding a Date Filter
• Applying Multiple Filter Options
• Not Seeing Desired Filter Option

Incidents

• Can't Find Contact When Manually Creating an Incident
• Adding or Removing a Sentiment
• Delete Incidents
• Incorrect Provider and/or Location
• Cannot Add Follower

Reports

• Exporting to PDF Issues
• No Qualified Data Message/Data Unavailable